Coaching for performance
Who will benefit?
Coaching is essential to help you focus people in the right direction and raises the skills levels within your team. It can improve the organisation’s performance and provides individuals with specific development opportunities that can be applied directly to their work. This workshop is designed for managers who wish to improve team and individual performance by providing work-based learning opportunities and who would like to delegate more effectively. Group size is limited to 8 delegates.

Course objectives
By the end of the course, participants will:
• Recognise the differences between directive and non-directive coaching and identifying appropriate situations for each
• Follow the GROW model of coaching when coaching non-directively
• Increase flexibility of coaching styles to take account of learning style preferences
• Practice and receive feedback on coaching skills
• Feel more confident when coaching employees and colleagues

Course content
The course will include:
• Directive versus non-directive coaching
• The practice spiral for hands-on activities, the 3D technique for when your time is tight and the GROW coaching model when dealing with more experienced learners
• Catering for different learning and working style preferences
• Questioning and listening skills
• Opportunities for participants to intensively practice skills and receive feedback

Course duration: 1 day

Developing your career
Who will benefit?
In the modern organisation, career development no longer equates solely to promotion. “Career” does encompass upward progression, but nowadays it can also mean sideways moves within the organisation, taking on additional roles and responsibilities and gaining wider work experience.

This is a 3-part programme to help employees take a more proactive approach
to managing their careers. A range of self-assessment and multi-rater assessment tools is used between each of the sessions. It is recommended that these 1-day workshops take place over a 3 to 6-month period to enable participants to practice and receive feedback on the new skills that they are gaining. Group size is limited to 8 delegates.

The overall aims of the programme are to enable employees to:
• Understand their strengths and identify behaviours which are blocking their career development
• Identify the range of career development opportunities that are available to them
• Have a better understanding of what to do to make their career goals achievable

Course objectives
By the end of the programme participants will:

Workshop 1
• Explore their own career development needs and start to develop their career development goals
• Appreciate the number of tools available to help them accurately assess their abilities
• Prepare for seeking feedback from colleagues on their abilities

Workshop 2
• Draw conclusions from assessment activities carried out
• Explore the feedback they have received and start to make sense of their strengths and development areas
• Understand the learning cycle and recognise the importance of learning logs in achieving career goals
• Write effective career development plans

Workshop 3
• Evaluate the success of the career development activities undertaken
• Plan the next stages of career development post-programme
• Identify the sources of advice available in reaching career goals

Course duration: 3 x 1 day

Managing career discussions
Who will benefit?
Organisations need effective career development strategies to grow the skills and the experience that the business needs, and to assist the effective deployment of skills. Effectively managed career development initiatives can help an organisation attract and retain staff. This workshop provides line managers, coaches and mentors with a framework for supporting the career development of others. The workshop complements the Developing your career programme. Group size is limited to 8 delegates.

Course objectives
By the end of the workshop, participants will:
• Recognise where and when career discussions can take place
• Identify the key elements of the effective career discussion
• Understand and apply the 4-stage model of effective career discussions
• Identify other support mechanisms available to help employees manage their careers

Course content
The workshop will explore:
• The purpose of the career discussion
• Setting parameters around the responsibilities and support available in career management between the manager and the employee
• Structuring the discussion using a 4-stage model
• The role of the manager in facilitating career development opportunities in a wider context
• Practice in holding a career discussion

Course duration: ½ day

Train the trainer
Who will benefit?
Change initiatives, updates to systems and processes, and more frequently, budget constraints, often result in employees delivering in-house workshops themselves. This workshop has been designed to help those people who do not have any formal experience of designing and running training events,
but find that they now have to train others. Group size is limited to 8 delegates.

Course objectives
By the end of the 2-day programme, participants will:
• Learn the basic skills and techniques to train others
• Understand how people learn and identify their own learning styles preferences
• Prepare, plan and structure a training session
• Identify the strengths and weaknesses in their training delivery style
• Practice training skills and impart knowledge

Course content
The course will include:
• How people learn using Kolb’s learning cycle and Honey and Mumford’s learning styles
• The training cycle
• Identifying training needs at individual and organisational levels
• Structuring the training session: exercises and techniques in training design
• Essential techniques in delivering training
• Delivering a training programme
• Evaluating the impact of the session

Course duration: 2 days

Becoming a mentor
Who will benefit?
Many of today’s leaders owe their success at least in part to the fact that an experienced senior manager was prepared to take them under their wing in the early stages of their careers and guide them in the right direction. This workshop has been designed to prepare managers for taking on a mentor role within their organisations, whether as part of a formal mentoring scheme or on a more informal basis. Group
size is limited to 8 delegates.

Course objectives
By the end of the course, participants will:
• Identify the roles, skills and behaviours associated with mentoring
• Understand the mentoring lifecycle
• Have guidelines for how to hold effective mentoring meetings
• Practice and receive feedback on their mentoring styles

Course content
The course will include:
• The benefits of mentoring to individuals and organisations
• The behaviours of effective mentors
• The lifecycle of the mentoring relationship from dependence to independence
• Guidance for conducting mentoring meetings at each stage of the lifecycle
• Blocks and conflicts that arise in the mentoring relationship
• Planning for the future

Course duration: 1 day

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