All of the above programmes can be readily adapted to reflect the needs of your organisation. Please contact Frontfire to discuss how. Frontfire Training can also offer you and your organisation other solutions to support the development of your people.

Personal coaching and team development - using the FIRO-B
The FIRO-B (Fundamentals in Interpersonal Relations Orientation – Behaviour) has been developed to help people better understand how their preferred interpersonal styles can impact on them and those around them. As well as being used on a one-to-one basis as part of a personal coaching programme, the FIRO-B comes into its own when applied to team and leadership development. The FIRO-B can be used to:
• Explore team roles and team chemistry
• Identify sources of tension or conflict within teams
• Explore team potential
• Help you understand your leadership style and the impact that this can have on your team

The FIRO-B is administered through a short 54 question booklet which takes around 15 minutes to complete. Participants can receive their results individually or as part of a team session, in which all team members will have the opportunity to gain a deeper understanding of one another.

Leadership coaching
Research by the Hay Group and Harvard Business School has shown that leaders in the world’s most successful organisations achieve results by creating a climate where teams are willing to put in discretionary effort. The biggest impact on organisational climate is the leadership styles that leaders are seen to use, and these in turn are influenced by a leader’s behaviours or competencies.

Leadership behaviours and styles are assessed through 360-degree or multi-rater feedback processes:
• The Emotional Competence Inventory (ECI) is used to raise self-awareness about leadership or emotional competencies. Feedback is obtained from the participant’s manager, direct reports, peers, clients and customers.
• The Inventory of Leadership Styles (ILS) assesses the range and frequency of leadership styles used from the participant’s own perspective and the experience of actual styles used by their direct reports. Using these tools, a structured one-to-one coaching programme can be created, helping the participant to interpret and use their feedback to put together a focussed and realistic personal development plan.

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