Interviewing and selection – getting recruitment right first time
Who will benefit?
Recruitment can be a costly process, especially if we end up choosing the wrong candidate. How a person performs on paper or how they talk the talk can be very different to how they perform in the workplace. This programme is designed for anyone involved in the interviewing and selection process, to help them identify and practice the skills for carrying out a behavioural or competency-based interview. Group size is limited to 8 delegates.

Course objectives
By the end of the course, participants will:
• Understand the recruitment and selection process
• Appreciate the consequences of making a poor recruitment decision
• Understand legislation relating to discrimination and its impact on the recruitment process
• Appreciate the range of assessment tools available in the selection process
• Identify the key elements of a successful selection interview
• Receive feedback on their own interviewing styles

Course content
The programme will include:
• Staying the right side of employment legislation and equal opportunities
• Setting out your expectations and selecting the right candidate
• Reviewing assessment tools available
• Setting the scene and establishing rapport with the candidate
• Effective questioning and listening techniques
• How to conduct a competency-based interview

Course duration: 2 days

Assessment and selection services
Frontfire Training can support you in getting recruitment right first time, through using a range of assessment and selection tools. Nick Oliver is a registered user of all SHL’s occupational ability tests and the Occupational Personality Questionnaire (OPQ) which is a personality survey that identifies an individuals’ working style preferences. Test selection and administration, and providing candidates with feedback can be provided, as well as support in developing and your running assessment centre activities.

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